AI Chatbots & Agents
We build AI assistants that resolve tickets, book calls, qualify leads, and operate inside your CRM. Grounded on your docs and your data, with proper escalation paths and an honest evaluation of what they can and can't do.
Concrete outputs — not vibes.
Grounded knowledge layer
Your docs, KB, product data — indexed, chunked and retrievable with citations.
Conversation design
Personality, scope, refusal patterns and escalation flows — explicit, not vibes.
Tool use
Agents that actually do things — book calls, create tickets, update CRM records.
Evaluation harness
Per-intent scoring so we know what's improving and what's regressing.
Frontend or embed
Website widget, in-app chat, Slack bot, WhatsApp — wherever your users are.
Five steps from brief to production.
Audit existing flow
What questions come in, who answers, what's the actual deflection opportunity.
Index & ground
Build the retrieval layer over your real content with citations.
Wire tools
Connect the actions the agent needs — calendar, CRM, tickets, billing.
Eval
Build a golden dataset and run continuous eval before and after every change.
Launch & tune
Live with monitoring, with weekly tuning until quality settles.
The tools we typically reach for.
These aren’t prescriptions — we adapt to what you already run. Worth knowing what we’re fluent in.
Questions we get about AI Chatbots & Agents
Grounded retrieval with citations, scoped tool calling, refusal patterns when confidence is low, and a continuous eval suite. We don't promise 0% — we promise a tested system with measurable accuracy.
Yes. Agents can book meetings, create CRM records, raise tickets, send emails — whatever you give them tools for, with audit logs on every action.
Modern frontier models handle 30+ languages well. We test against your real volume per language and add per-language eval if needed.
Explicit rules: low confidence, sensitive intent (refunds, legal, complaints), repeat-customer flag, or user request. Configurable per channel.
Wherever your users are — site widget, in-app chat, Slack, Teams, WhatsApp, Discord. Frontend is custom; the brain is shared.
AI Automation & Workflows
Reduce repetitive work with intelligent automation that operates inside your existing stack.
RAG & Knowledge AI
Retrieval-augmented systems over your docs, wikis, tickets and product data — grounded, cited and evaluated.
AI Product Development
Transform your AI idea into a real-world platform — built to ship, scale and integrate.
Send a brief — we reply in 4h.